CPOnline Customer Feedback

While we have no intention of closing the doors on CPOnline, we are no longer actively developing features within this platform.

We encourage you to take a look at our next-generation ecommerce platform, NCR Retail Online

- The CPOnline Team

CPOnline Customer Feedback

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  1. Really would like a gift registry online. all my competitors have one.

    11 votes
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  2. We operate our quarterly/seasonal promotions on a staggered discount based on dollar amount. This is for ONE specific category - and NOT all our items/categories across the board. Ex: Orders $150+ = Free Shipping, Orders $200+ = 5% Discount, Orders $1000+ = 10% Discount, Orders $2000+ = 15% Discount.

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. This feature suggestion is for international shipping group rates where we could choose different shipping rates for group A, B, C, etc.

    When adding countries they would be assigned to a group which would correspond to the group shipping rate in the table lookup.

    A fair majority of our international orders ship to Canada, however sales in other oversees countries are quickly growing. Currently we are using the table lookup method to calculate shipping. Since Canada is the majority shareholder of international sales right now our international shipping rate is based on the cost to ship there.

    The increased customer…

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have a digital catalog have a shopping cart to store the products you are purchasing so that you are not taken to check out on a merchant's website every time you want to purchase an item. The digital catalog shopping cart would allow the customer to add, remove and change quantity of a product. Then when they are done shopping through the digital catalog they would check out and then get taken to the merchant's secure shopping cart where all the products they added from the digital catalog would be. They can then add, remove or change quantity and then…

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. A text field that can be added to an item that allows more characters. The only option right now is using the note field, which is very limited to the number of characters a customer can enter.

    6 votes
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  6. 6 votes
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  7. tax report in CPOnline that gives merchants tax information based upon a zip code

    5 votes
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  8. 1 vote
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  9. A way to download and back up your image files you have uploaded, for both categories and item images. Also a way to see which images are actually being used. That way you can delete old files.

    4 votes
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  10. 4 votes
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  11. 4 votes
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  12. 4 votes
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  13. 4 votes
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  14. Give us the ability to filter the Web Sales Volume report by Ecommerce categories, not just by dates!

    4 votes
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  15. Currently ALL of my custom thumbs get erased every time I upload an itempics.zip. For massive uploads of say 25 itempics.zip files, faulty thumbs can be visible on the site for days.

    3 votes
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  16. Allow users who want to completely design CPOnline pages "from the ground up" to switch on a setting in Configuration and Setup. Users here should be allowed to write custom HTML for CPOnline that will appear on the page exactly as it is written with no template surrounding it. Each page type (Account, Item List, Category Pages, Subcategory Pages, Item Detail, Cart, etc) containing items should work a certain way by default, but allow users to modify it or completely delete the content and start over.

    Calling for a variable should be done like this "<strong>[ITEM_NUMBER]</strong>" in code, or with…

    3 votes
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  17. Using the upload button from the Images or Thumbnails pages should be sufficient to identify what sort of file you're uploading. I like to keep image zips named by contents, like DECEMBER_ITEMS.ZIP, so I have to rename, upload, rename again. Confusing and tedious when there are a lot of zip files.

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. In our industry (wine and liquor) customers want to get together to talk about and discuss their purchases. Each person's tastes are different, so by posting a question or discussion in a forum, customers can help each other. Interaction can lead to other ideas as well.

    3 votes
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  19. Items ordered need to be editable from within Order Management. I.e. delete an item and add another, per the customers request. Currently, this is only accomplished through a POS drawer, which is awkward for higher volumes.

    3 votes
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  20. The BASIC ability to declare a DOCTYPE so IE doesnt display our sites in quirks mode would be nice. Why was such a basic feature left out in the first place?

    3 votes
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