CPOnline Customer Feedback

While we have no intention of closing the doors on CPOnline, we are no longer actively developing features within this platform.

We encourage you to take a look at our next-generation ecommerce platform, NCR Retail Online

- The CPOnline Team

CPOnline Customer Feedback

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  1. Really would like a gift registry online. all my competitors have one.

    11 votes
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  2. We operate our quarterly/seasonal promotions on a staggered discount based on dollar amount. This is for ONE specific category - and NOT all our items/categories across the board. Ex: Orders $150+ = Free Shipping, Orders $200+ = 5% Discount, Orders $1000+ = 10% Discount, Orders $2000+ = 15% Discount.

    8 votes
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  3. This feature suggestion is for international shipping group rates where we could choose different shipping rates for group A, B, C, etc.

    When adding countries they would be assigned to a group which would correspond to the group shipping rate in the table lookup.

    A fair majority of our international orders ship to Canada, however sales in other oversees countries are quickly growing. Currently we are using the table lookup method to calculate shipping. Since Canada is the majority shareholder of international sales right now our international shipping rate is based on the cost to ship there.

    The increased customer…

    6 votes
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  4. A text field that can be added to an item that allows more characters. The only option right now is using the note field, which is very limited to the number of characters a customer can enter.

    6 votes
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  5. Have a digital catalog have a shopping cart to store the products you are purchasing so that you are not taken to check out on a merchant's website every time you want to purchase an item. The digital catalog shopping cart would allow the customer to add, remove and change quantity of a product. Then when they are done shopping through the digital catalog they would check out and then get taken to the merchant's secure shopping cart where all the products they added from the digital catalog would be. They can then add, remove or change quantity and then…

    6 votes
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  6. 6 votes
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  7. tax report in CPOnline that gives merchants tax information based upon a zip code

    5 votes
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  8. 4 votes
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  9. 4 votes
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  10. 4 votes
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  11. 4 votes
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  12. Give us the ability to filter the Web Sales Volume report by Ecommerce categories, not just by dates!

    4 votes
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  13. A way to download and back up your image files you have uploaded, for both categories and item images. Also a way to see which images are actually being used. That way you can delete old files.

    4 votes
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  14. Set up so when you add something to the cart it will show what other people who bought this item also bought (like amazon)

    3 votes
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  15. The BASIC ability to declare a DOCTYPE so IE doesnt display our sites in quirks mode would be nice. Why was such a basic feature left out in the first place?

    3 votes
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  16. Easily create e-mails to customers by selecting items from CPOnline. The products graphics would pull from CPonline and be a link to the actual product page in CPOnline.

    3 votes
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  17. Many of our items are sold in decimal quantities (fabrics) which is supported in CounterPoint. It would be excellent if our customers could also buy in those quantities.

    Also, CPOnline currently rounds to the nearest whole number with our imported quantity available. So if we only have 1.5 yards, it shows we have 2. It would be better to round down to properly reflect our inventory availability.

    3 votes
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  18. We really need for there to be a way that customers can get an estimate as to when their order will be delivered for different shipping options.

    This should be based on the time of day and take into account that orders received on weekends or after 1 PM are shipped the next buisiness day - of course, other venders could customize this to meet their own shipping policies.

    Customers should be able to figure out when UPS Ground versus Air versus FedEx versus US Mail will deliver their order.

    3 votes
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  19. 3 votes
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  20. In Discounts + Promotions under Promotional Codes all the promo codes that are setup are listed in alphabetical order. It would be very useful to have them sortable by end date as well.

    3 votes
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