CPOnline Customer Feedback

While we have no intention of closing the doors on CPOnline, we are no longer actively developing features within this platform.

We encourage you to take a look at our next-generation ecommerce platform, NCR Retail Online

- The CPOnline Team

CPOnline Customer Feedback

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  1. Have the webdeveloper of the CPONLIne software make the pages compatible with not only internet Explorer - include other browsers especially ones that many people are using today - google chrome, safari, firefox.

    1 vote
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  2. there needs to be more than 24 member pricing. All my customers have custom price templates for every item. My industry is competitive. Each customer needs their price pushed to the online store.

    3 votes
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  3. Add the condition: "On regular priced items only" or "on all items" Need to add this as a condition of the promotion for the member pricing. Unable to do this with the current list of conditions.

    1 vote
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  4. 1 vote
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  5. There should be a mobile optimized version of every template and allow managers to customize this template as well. Or, develop an API that can integrate with multiple CMS systems so products can be featured on the main website instead of only on the e-commerce site.

    1 vote
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  6. For our merchandise we need to be able to define shipping options for individual items or categories. Some merchandise is not feasible to ship, as it stands cponline's shipping options are global. I'd love to be able to display a 50" TV as customer pickup only.

    2 votes
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  7. When we make changes to items or add new items we would like to pre-publish our website.

    There should be a button like "View Store" called "Pre-Publish Store" which takes you to an off-line version of your store.

    When you are satisfied the changes are correct you have a 2nd step "Export online".

    The option to post directly on-line should still exist.

    1 vote
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  8. 1 vote
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  9. There should be a way to integrate counterpoint online with wordpress so advantages of it's plug ins can be used as well as webhosting and sql synchronization can still be used in counter point online.

    1 vote
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  10. I would like to be able to offer a discount on SALE price (promotional price) so for limited time I could offer 20% off current sale price on a range of items that are already on sale. Currently there is no way to offer additional discounts without editing each individual item to reflect the additional discount. For example: Price 1 for a necklace is $100, but it has not sold well and I put it on sale for 20% off Price-1, sale price is now $80. So maybe I want to have a "spring blowout" sale of all discounted items-…

    1 vote
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  11. When a shopper is browsing items in a category , it would be useful to have a next and previous botton on each it page within that category for quick navigation of all items under a certain category , present when a shopper goes into the item detail , they must click at the top to revert back to the category to look at the next item on the page .

    1 vote
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  12. 1 vote
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  13. CPOL does not support on-line Gift Card sales, since these are Pay Codes and not Items. Even without support for on-line redemptions, many shoppers will purchase a Gift Card on-line and give it to a local recepient.

    2 votes
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  14. Items ordered need to be editable from within Order Management. I.e. delete an item and add another, per the customers request. Currently, this is only accomplished through a POS drawer, which is awkward for higher volumes.

    3 votes
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  15. Need some way to provide interested prospects with a temporary log-on for a few days to allow them to view everything (including prices)on a wholesale website

    1 vote
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  16. Items Images should be transferred to CPOnline via a Publish code, along with the description and price of the item, Counterpoint sees and knows where the Image is located, we should not have to run a publish code to upload the description and price, and then upload the image seperately, this should all be done at one time in one step

    1 vote
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  17. In my Yahoo store, when I process an order, there is a Ship Order link that carries over the customer address information and shipping option (Ground, 2nd Day, etc) from the order and steps through entering the package weight and dimensions. The customer is also required to enter a valid shipping address that matches the carrier's address records during checkout.

    The tracking number is generated and attached to the order record after submitting the shipping info.

    A second link from the order page allows you to generate a 3rd party shipping label and print it after submitting the shipping info.

    1 vote
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  18. In our industry (wine and liquor) customers want to get together to talk about and discuss their purchases. Each person's tastes are different, so by posting a question or discussion in a forum, customers can help each other. Interaction can lead to other ideas as well.

    3 votes
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  19. Separate messenging needed for 1st customer Log In & Last check out log-in at check-out- same message can be quite confusing to customers, and is for ours!

    0 votes
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  20. Allow users who want to completely design CPOnline pages "from the ground up" to switch on a setting in Configuration and Setup. Users here should be allowed to write custom HTML for CPOnline that will appear on the page exactly as it is written with no template surrounding it. Each page type (Account, Item List, Category Pages, Subcategory Pages, Item Detail, Cart, etc) containing items should work a certain way by default, but allow users to modify it or completely delete the content and start over.

    Calling for a variable should be done like this "<strong>[ITEM_NUMBER]</strong>" in code, or with…

    3 votes
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