CPOnline Customer Feedback

While we have no intention of closing the doors on CPOnline, we are no longer actively developing features within this platform.

We encourage you to take a look at our next-generation ecommerce platform, NCR Retail Online

- The CPOnline Team

CPOnline Customer Feedback

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  1. In Discounts + Promotions under Promotional Codes all the promo codes that are setup are listed in alphabetical order. It would be very useful to have them sortable by end date as well.

    3 votes
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  2. Set up so when you add something to the cart it will show what other people who bought this item also bought (like amazon)

    3 votes
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  3. 3 votes
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  4. Using the upload button from the Images or Thumbnails pages should be sufficient to identify what sort of file you're uploading. I like to keep image zips named by contents, like DECEMBER_ITEMS.ZIP, so I have to rename, upload, rename again. Confusing and tedious when there are a lot of zip files.

    3 votes
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  5. When selecting "List Price Only (Until Added to Cart)" or "No Prices (Until Added to Cart)" there should be a custom text option where we can enter text or an image saying "Add to Cart to See Lowest Price" instead of it just showing the list price scratched through or no price at all.

    3 votes
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  6. Allow users who want to completely design CPOnline pages "from the ground up" to switch on a setting in Configuration and Setup. Users here should be allowed to write custom HTML for CPOnline that will appear on the page exactly as it is written with no template surrounding it. Each page type (Account, Item List, Category Pages, Subcategory Pages, Item Detail, Cart, etc) containing items should work a certain way by default, but allow users to modify it or completely delete the content and start over.

    Calling for a variable should be done like this "<strong>[ITEM_NUMBER]</strong>" in code, or with…

    3 votes
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  7. The BASIC ability to declare a DOCTYPE so IE doesnt display our sites in quirks mode would be nice. Why was such a basic feature left out in the first place?

    3 votes
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  8. Items ordered need to be editable from within Order Management. I.e. delete an item and add another, per the customers request. Currently, this is only accomplished through a POS drawer, which is awkward for higher volumes.

    3 votes
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  9. Example .. $5 Flat Rate or customer can choose to pay UPS or FedEx Rate.

    2 votes
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  10. when orders are imported from CPOnline the information should also go to a location accessible by Worldship/Endicia to avoid re-keying addresses. Tracking numbers should be returned to CP.

    2 votes
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  11. CPOL does not support on-line Gift Card sales, since these are Pay Codes and not Items. Even without support for on-line redemptions, many shoppers will purchase a Gift Card on-line and give it to a local recepient.

    2 votes
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  12. Currently promo codes can only be used on categories that don't have subcategories. But what about the head categories?

    Ex. Shirts->Long sleeve
    and Shirts-> Short Sleeve.

    I would need two different promo codes to use for the Shirts category.

    2 votes
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  13. Show customers a progress bar across the top of the screen that allows them to see the steps in the checkout procedure and where they are at.

    2 votes
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  14. We don't necessarily want to charge for USPS Priority mail, because sometimes people just want to order a gift card and it seems silly to charge them more than 44 cents for something that can be sent in a regular 1st class mail envelope.

    2 votes
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  15. For our merchandise we need to be able to define shipping options for individual items or categories. Some merchandise is not feasible to ship, as it stands cponline's shipping options are global. I'd love to be able to display a 50" TV as customer pickup only.

    2 votes
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  16. Items are displayed in order by name, item #, etc. I want to be able to arrange/order them anyway I want.

    2 votes
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  17. 2 votes
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  18. Hi I have a suggestion for the website. Some of our competition has "Price Match". If you click on the price match button a contact page comes up where they request the price and the URL of the competition. Is this something you can implement? Below are some examples, click on the price match link and instant price match.

    http://www.culinarydepotinc.com/p-59025-amana-axp20-express-radiantconvectionmicrowave-oven.aspx

    http://www.ckitchen.com/commercial/ice-machines/scotsman/scotsman-ice-cube-machines/scotsman-cu50-undercounter-ice-maker.html

    2 votes
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  19. 2 votes
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  20. Having the ability to use Rich Formatting on the Welcome Emails, EX: Logo, Featured Items.

    2 votes
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