CPOnline Customer Feedback

While we have no intention of closing the doors on CPOnline, we are no longer actively developing features within this platform.

We encourage you to take a look at our next-generation ecommerce platform, NCR Retail Online

- The CPOnline Team

CPOnline Customer Feedback

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  1. Since it takes so long to update images it would be nice that the confirmation or error message would remain on the screen for us to confirm. This would allow us to do other things while this time consuming process updates.

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  2. This exists in Counterpoint on on the website, why not in CPOnline. Sometimes it's hard to remember the exact item number.

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  3. Need some way to provide interested prospects with a temporary log-on for a few days to allow them to view everything (including prices)on a wholesale website

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  4. Items Images should be transferred to CPOnline via a Publish code, along with the description and price of the item, Counterpoint sees and knows where the Image is located, we should not have to run a publish code to upload the description and price, and then upload the image seperately, this should all be done at one time in one step

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  5. In my Yahoo store, when I process an order, there is a Ship Order link that carries over the customer address information and shipping option (Ground, 2nd Day, etc) from the order and steps through entering the package weight and dimensions. The customer is also required to enter a valid shipping address that matches the carrier's address records during checkout.

    The tracking number is generated and attached to the order record after submitting the shipping info.

    A second link from the order page allows you to generate a 3rd party shipping label and print it after submitting the shipping info.

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  6. Customers have a quick shop option where they can add 10 item number and quanitity they request and submit it to their shopping cart.

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  7. Captcha should be added to customer feedback forms. We continually get spam emails thru the feedback. Mostly porn sites.
    If Radiant has it on theirs, what about ours?

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  8. 1 vote
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  9. 1 vote
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  10. Items that appear in more than one category could be sorted differently in the different categories. For example, item ABC123 could appear at the top of category "Widgets" (sort weight 1) and at the end of category "Gidgets" (sort weight 999).

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  11. Periodically, CPOnline randomly escapes content out of HTML and converts "<" into "<" It also converts ">" into ">" Other things get parsed also, converting "&" into "&" which only quits changing into "&amp;..." when CPOnline runs out of room to store the text we typed.

    Whenever this bug happens it breaks links we typed in "Labels + Text" and breaks some of the features of our site. Please explain why this is happening, or get CPOnline to stop doing it.

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  12. Add a "More Colors" image or text that can easily be turned on for shoppers to see when viewing items in a category.

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  13. With all the changes that have been made to allow us to get the additional attributes to Google Merchant Center. It would be nice to view items that have not been assigned. Like we can view items with no images assigned, I would like to view items with no google product category assigned.

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  14. Something that shows the date of a backorder and can automatically update itself.

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  15. I see you can import individual item titles, keywords, and meta description. What about a way to do this for the Categories. Also, include the main description as well.

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  16. Add the ability to modify the <head></head> Content.

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  17. It would be nice to have the same option in CPOL like we do in CP to do BOGO offers

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  18. Instead of taking the customer away from the item page, open up a new window with the supplemental information (picture, video, etc.) So when they close the extra window, they're still on the item page in a potential buying position.

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  19. ability to make the state field mandatory on customer accounts

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  20. Have the webdeveloper of the CPONLIne software make the pages compatible with not only internet Explorer - include other browsers especially ones that many people are using today - google chrome, safari, firefox.

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