CPOnline Customer Feedback

While we have no intention of closing the doors on CPOnline, we are no longer actively developing features within this platform.

We encourage you to take a look at our next-generation ecommerce platform, NCR Retail Online

- The CPOnline Team

CPOnline Customer Feedback

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  1. It would be nice to have the same option in CPOL like we do in CP to do BOGO offers

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  2. Instead of taking the customer away from the item page, open up a new window with the supplemental information (picture, video, etc.) So when they close the extra window, they're still on the item page in a potential buying position.

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  3. Captcha should be added to customer feedback forms. We continually get spam emails thru the feedback. Mostly porn sites.
    If Radiant has it on theirs, what about ours?

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  4. have the option to format all phone numbers to a specific format (xxx-xxx-xxxx)

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  5. ability to make the state field mandatory on customer accounts

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  6. Add the ability to modify the <head></head> Content.

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  7. I see you can import individual item titles, keywords, and meta description. What about a way to do this for the Categories. Also, include the main description as well.

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  8. With all the changes that have been made to allow us to get the additional attributes to Google Merchant Center. It would be nice to view items that have not been assigned. Like we can view items with no images assigned, I would like to view items with no google product category assigned.

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  9. Add a "More Colors" image or text that can easily be turned on for shoppers to see when viewing items in a category.

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  10. Items that appear in more than one category could be sorted differently in the different categories. For example, item ABC123 could appear at the top of category "Widgets" (sort weight 1) and at the end of category "Gidgets" (sort weight 999).

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  11. The number of steps involved in getting one new item online is frustrating. Is there no way to upload directly online and then sync the two systems? Thanks.

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  12. Currently, you can only turn this feature on or off as a storewide function. We need the option by category (or item#).

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  13. Separate messenging needed for 1st customer Log In & Last check out log-in at check-out- same message can be quite confusing to customers, and is for ours!

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