NCR Retail Online

How can we improve NCR Retail Online?

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  1. 90 votes
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      4 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Online-only Gift Cards via a 3rd-party extension will be available very soon, through NRO Extras (http://extras.nrostores.com). This solution will allow you to sell virtual “gift cards” through your NRO store that can be redeemed on NRO purchases. This solution will not integrate with Counterpoint Gift Cards.

      Support for Counterpoint-integrated Gift Cards is currently planned for 2015. We know many of you are anxiously awaiting this feature, and we wish that we could offer this capability in 2014, but that isn’t currently possible. There are some security issues to work out before we can accept Counterpoint Gift Cards online.

      We’re also working on a feature to support payment by SVC (Stored Value Card).

    • 66 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow shoppers to see in-store Counterpoint purchases in their online account

        This would be the equivalent of the Counterpoint Ticket History premium feature in CPOnline

        47 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 27 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 18 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 16 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow item bundling as Magento does.

                We sell certain products that require the customer to select other products to go with it. One example is a tennis racquet. We need to prompt our customer to select a string (from a sku in inventory), a grip (also a sku in inventory) and a few other things. This bundling technique would work great!

                8 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Magento bundles don’t currently work with Counterpoint, so this one is tricky. We know this would be a valuable feature for many merchants, so we’re looking at ways we might be able to make this work.

                • Bandwidth Report

                  It would be nice to be able to see what our bandwidth usage is over a period of time. Even if only month by month.

                  6 votes
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                    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • 6 votes
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                      under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Multiple Payments for one order.

                      We have customers that want to use multiple gift cards and other payment types for a single order.

                      5 votes
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                        under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • multi-address shipping option

                        The multi-address shipping option is buried and also not available as a choice on one page checkout. There needs to be more nuance in giving customers the option to choose it, or stay with a simpler format (one page checkout). The only way to access with one page checkout is to stumble into the small text on VIEW CART below PROCEED TO CHECKOUT. And there's a PROCEED TO CHECKOUT higher on page without any reference to multi-checkout.

                        Stores with high sku quantities per line, especially, still need the one page checkout unless the CUSTOMER decides to use multi-ship.

                        This must…

                        4 votes
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                          under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Boutique store functionality

                          currently cp online allows for two companies to have two separate websites that share the same counterpoint serial number. In order to do this in NCR online we would have to purchase another serial number which would make having two separate sites cost prohibitive.

                          4 votes
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                            started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 4 votes
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                              under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Fix Column Width in Manage Categories

                              We are currently unable to see any text that pushes past the right side barrier of the navigation column. This occurs most with long category names and/or deep category structure. Please add an auto adjust or draggable section width.

                              3 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Support a search-based or virtual category

                                Create a search, such as all items with an attribute that equals "skirt" or that has "skirt" in the description. Have this search be the source of the items that appear on a landing page or link from a homepage banner.

                                3 votes
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                                  under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow customers to make payments online

                                  We get a lot of A/R customers asking to pay their bills online, but we don't currently have any sort of functionality for this. This would of course have to go along with the ability to see in-store purchases when they login to the account so that they are seeing their complete account information.

                                  3 votes
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                                    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Better Promo Shipping Options

                                    We would like customers to enter a promo code in order to get free shipping. The current checkout flow does not allow customers to enter promo codes until after the shipping option has already been chosen. Either change where the promo code in entered during checkout so that customers can enter the promo prior to choosing shipping or allow a promo code to automatically apply free shipping once the code in entered. The automatically applied method would be preferred.

                                    2 votes
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                                      under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Would be nice to have an option to share a wish list to social media such as facebook.

                                      This would especially be important for charity groups or rescues to be able to post their wish list of needs and be able to reach all their followers.

                                      2 votes
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                                        under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add another order status level under Orders to represent orders that have been invoiced.

                                        When a new order comes in it is listed as "Processing". If you invoice the status is still "Processing". It would be nice to have the status be something like "Invoiced". That way an order could come in and be processing. When you invoice it, the status would then be marked invoiced and finally you ship it and it is marked complete.

                                        2 votes
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                                          under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Recurring Monthly Shipments

                                          Recurring Monthly Shipments. Ability to provide monthly subscription shipments of products - like Dollar Shave Club or refilling vitamin prescriptions.

                                          1 vote
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                                            under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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