CounterPoint

New and returning users may sign in

Sign in
prestine
(thinking…)
Password icon
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
  • Sign in
  • Sign up

NCR Retail Online

Feedback

10 10 votes

NCR Retail Online

Categories

  • CATEGORIES
  • All ideas
  • My feedback

JUMP TO ANOTHER FORUM

(thinking…)

  • Searching…

    No results.

    Clear search results
    • CPOnline Customer Feedback 73 ideas
    • NCR Counterpoint Mobile 8 ideas
    • NCR Customer Connect 117 ideas
    • NCR Retail Online 28 ideas
    • NCR Smart Alerts 47 ideas

  • CounterPoint

How can we improve NCR Retail Online?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

votes
Sign in
prestine
(thinking…)
Password icon
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
Cancel Submitting...
  • or
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

  1. Support for Counterpoint Loyalty Points

    66 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    planned  ·  NCR Retail Online Product Manager responded

    This feature is on our roadmap for a future release.

  2. Support for Counterpoint Gift Registries

    18 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    planned  ·  NCR Retail Online Product Manager responded

    This feature is on our roadmap for a future release.

  3. Integration with eBay

    12 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  Product Manager responded

    The Professional Services team is evaluating this idea.

  4. Use Customer Connect for all NRO transactional emails

    4 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  5. More theme options

    0 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  6. Support for downloadable products

    6 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  7. Google customer reviews

    Provide support for the new 'Google customer reviews' which is taking the place of 'google trusted stores'. This should be a high priority

    1 vote
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Edit…  ·  Delete…  ·  Admin →

  8. Fix Column Width in Manage Categories

    We are currently unable to see any text that pushes past the right side barrier of the navigation column. This occurs most with long category names and/or deep category structure. Please add an auto adjust or draggable section width.

    3 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Edit…  ·  Delete…  ·  Admin →

  9. Ship Station integration with their free Magento extension.

    I sell on multiple online avenues and I am currently using Ship Station to integrate all of my online avenues but NRO. Ship station offers a free Magento extension, but to my understanding hasn't been tested with NRO. This would be an awesome addition to NRO. Imagine 1 button order management and shipping label printing! I sometimes have 250 plus orders on Monday mornings between all of my online avenues and Ship Station really saves me some time!

    1 vote
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Edit…  ·  Delete…  ·  Admin →

  10. Automate URL Rewrite Cleanup

    We having a huge problem with URL rewrites to the point that it cripples our web cart. This is in part due to a post import script being run. What happens is that due to our site having millions of rewrites, when there is an update, the site will show all versions of an item and allow purchasing of out-of-stock items.

    The solution if for support staff to "clean' them up. This requires us to be vigilant, and post a support ticket, and then whatever work the support team has to do to clean them up.

    When i asked to have this cleanup done automatically at some convenient interval, they suggested I post the idea here. Automating this cleanup process would save everyone time and effort, and in our case, keep us from having to contact customers and tell them that the item they are trying to purchase isn't in stock. That makes us look incredibly stupid.

    We having a huge problem with URL rewrites to the point that it cripples our web cart. This is in part due to a post import script being run. What happens is that due to our site having millions of rewrites, when there is an update, the site will show all versions of an item and allow purchasing of out-of-stock items.

    The solution if for support staff to "clean' them up. This requires us to be vigilant, and post a support ticket, and then whatever work the support team has to do to clean them up.

    When i asked to…

    1 vote
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  11. Better Promo Shipping Options

    We would like customers to enter a promo code in order to get free shipping. The current checkout flow does not allow customers to enter promo codes until after the shipping option has already been chosen. Either change where the promo code in entered during checkout so that customers can enter the promo prior to choosing shipping or allow a promo code to automatically apply free shipping once the code in entered. The automatically applied method would be preferred.

    2 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  12. Recurring Monthly Shipments

    Recurring Monthly Shipments. Ability to provide monthly subscription shipments of products - like Dollar Shave Club or refilling vitamin prescriptions.

    3 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  13. Allow customers to make payments online

    We get a lot of A/R customers asking to pay their bills online, but we don't currently have any sort of functionality for this. This would of course have to go along with the ability to see in-store purchases when they login to the account so that they are seeing their complete account information.

    8 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  14. Darker Font in NCR Retail Online website

    The font on your website http://www.ncrretailonline.com especially for the help files is too light.

    0 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  15. Support a search-based or virtual category

    Create a search, such as all items with an attribute that equals "skirt" or that has "skirt" in the description. Have this search be the source of the items that appear on a landing page or link from a homepage banner.

    3 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  16. Multiple Payments for one order.

    We have customers that want to use multiple gift cards and other payment types for a single order.

    4 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  17. multi-address shipping option

    The multi-address shipping option is buried and also not available as a choice on one page checkout. There needs to be more nuance in giving customers the option to choose it, or stay with a simpler format (one page checkout). The only way to access with one page checkout is to stumble into the small text on VIEW CART below PROCEED TO CHECKOUT. And there's a PROCEED TO CHECKOUT higher on page without any reference to multi-checkout.

    Stores with high sku quantities per line, especially, still need the one page checkout unless the CUSTOMER decides to use multi-ship.

    This must be a quick fix!?

    The multi-address shipping option is buried and also not available as a choice on one page checkout. There needs to be more nuance in giving customers the option to choose it, or stay with a simpler format (one page checkout). The only way to access with one page checkout is to stumble into the small text on VIEW CART below PROCEED TO CHECKOUT. And there's a PROCEED TO CHECKOUT higher on page without any reference to multi-checkout.

    Stores with high sku quantities per line, especially, still need the one page checkout unless the CUSTOMER decides to use multi-ship.

    This must…

    4 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  18. Allow item bundling as Magento does.

    We sell certain products that require the customer to select other products to go with it. One example is a tennis racquet. We need to prompt our customer to select a string (from a sku in inventory), a grip (also a sku in inventory) and a few other things. This bundling technique would work great!

    8 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  NCR Retail Online Product Manager responded

    Magento bundles don’t currently work with Counterpoint, so this one is tricky. We know this would be a valuable feature for many merchants, so we’re looking at ways we might be able to make this work.

  19. Bandwidth Report

    It would be nice to be able to see what our bandwidth usage is over a period of time. Even if only month by month.

    6 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →

  20. Boutique store functionality

    currently cp online allows for two companies to have two separate websites that share the same counterpoint serial number. In order to do this in NCR online we would have to purchase another serial number which would make having two separate sites cost prohibitive.

    4 votes
    Vote
    Sign in
    prestine
    (thinking…)
    Password icon
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
← Previous 1 2 Next →
  • Don't see your idea?
CounterPoint
CounterPoint Terms of Service Powered By UserVoice

Your password has been reset

We have made changes to increase our security and have reset your password.

We've just sent you an email to . Click the link to create a password, then come back here and sign in.