NCR Retail Online

How can we improve NCR Retail Online?

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  1. Google customer reviews

    Provide support for the new 'Google customer reviews' which is taking the place of 'google trusted stores'. This should be a high priority

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fix Column Width in Manage Categories

    We are currently unable to see any text that pushes past the right side barrier of the navigation column. This occurs most with long category names and/or deep category structure. Please add an auto adjust or draggable section width.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ship Station integration with their free Magento extension.

    I sell on multiple online avenues and I am currently using Ship Station to integrate all of my online avenues but NRO. Ship station offers a free Magento extension, but to my understanding hasn't been tested with NRO. This would be an awesome addition to NRO. Imagine 1 button order management and shipping label printing! I sometimes have 250 plus orders on Monday mornings between all of my online avenues and Ship Station really saves me some time!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Automate URL Rewrite Cleanup

    We having a huge problem with URL rewrites to the point that it cripples our web cart. This is in part due to a post import script being run. What happens is that due to our site having millions of rewrites, when there is an update, the site will show all versions of an item and allow purchasing of out-of-stock items.

    The solution if for support staff to "clean' them up. This requires us to be vigilant, and post a support ticket, and then whatever work the support team has to do to clean them up.

    When i asked to…

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Better Promo Shipping Options

    We would like customers to enter a promo code in order to get free shipping. The current checkout flow does not allow customers to enter promo codes until after the shipping option has already been chosen. Either change where the promo code in entered during checkout so that customers can enter the promo prior to choosing shipping or allow a promo code to automatically apply free shipping once the code in entered. The automatically applied method would be preferred.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Recurring Monthly Shipments

    Recurring Monthly Shipments. Ability to provide monthly subscription shipments of products - like Dollar Shave Club or refilling vitamin prescriptions.

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow customers to make payments online

    We get a lot of A/R customers asking to pay their bills online, but we don't currently have any sort of functionality for this. This would of course have to go along with the ability to see in-store purchases when they login to the account so that they are seeing their complete account information.

    8 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Darker Font in NCR Retail Online website

    The font on your website http://www.ncrretailonline.com especially for the help files is too light.

    0 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Support a search-based or virtual category

    Create a search, such as all items with an attribute that equals "skirt" or that has "skirt" in the description. Have this search be the source of the items that appear on a landing page or link from a homepage banner.

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Multiple Payments for one order.

    We have customers that want to use multiple gift cards and other payment types for a single order.

    4 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. multi-address shipping option

    The multi-address shipping option is buried and also not available as a choice on one page checkout. There needs to be more nuance in giving customers the option to choose it, or stay with a simpler format (one page checkout). The only way to access with one page checkout is to stumble into the small text on VIEW CART below PROCEED TO CHECKOUT. And there's a PROCEED TO CHECKOUT higher on page without any reference to multi-checkout.

    Stores with high sku quantities per line, especially, still need the one page checkout unless the CUSTOMER decides to use multi-ship.

    This must…

    4 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow item bundling as Magento does.

    We sell certain products that require the customer to select other products to go with it. One example is a tennis racquet. We need to prompt our customer to select a string (from a sku in inventory), a grip (also a sku in inventory) and a few other things. This bundling technique would work great!

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Magento bundles don’t currently work with Counterpoint, so this one is tricky. We know this would be a valuable feature for many merchants, so we’re looking at ways we might be able to make this work.

  13. Bandwidth Report

    It would be nice to be able to see what our bandwidth usage is over a period of time. Even if only month by month.

    6 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Boutique store functionality

    currently cp online allows for two companies to have two separate websites that share the same counterpoint serial number. In order to do this in NCR online we would have to purchase another serial number which would make having two separate sites cost prohibitive.

    4 votes
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    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Would be nice to have an option to share a wish list to social media such as facebook.

    This would especially be important for charity groups or rescues to be able to post their wish list of needs and be able to reach all their followers.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add another order status level under Orders to represent orders that have been invoiced.

    When a new order comes in it is listed as "Processing". If you invoice the status is still "Processing". It would be nice to have the status be something like "Invoiced". That way an order could come in and be processing. When you invoice it, the status would then be marked invoiced and finally you ship it and it is marked complete.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 0 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow shoppers to see in-store Counterpoint purchases in their online account

    This would be the equivalent of the Counterpoint Ticket History premium feature in CPOnline

    48 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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