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Consolidated Flash Sales
Add a Flash Sales report that's consolidated for all stores
24 votes -
Midday flash sales alert
Same as the end of day flash sales report, just midday.
15 votes -
Is it possiable to set parameters on sale activity so that you profit is not sent to some of your subscribers
On our Smart Alerts we have our managers getting the Sale activity at the end of the day because we want them to be able to see how their store is doing when they are not there. With them getting this they also get the Profit numbers and we would much rather them not see this.... Is there away to allow them to see end of day numbers only and not display the profit?
13 votes -
12 votes
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VIP Customer alert
Build a list or add a trigger in the customer field to recognize VIP or special customers, then alert with any purchase
12 votesThank you for your suggestion.
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Return over $X
Alerts for returns over a certain dollar amount
9 votes -
On the Hour [or manually set interval] report with the same data as end of day flash. How much business have I done so far today!
Managers and Owners are running a flash every hour and tracking sales to understand business patterns. An alert that can be modified to fit the business needs, every hour, every 2 hours would save time running reports and making phone calls to update executives for the days business.
12 votesThank you for your suggestion.
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Low inventory should show item description/long description not just item number
Low inventory should show item description/long description not just item number
11 votesThank you for your suggestion.
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Detailed Price Override Alert
Currently, this alert reports the user that invoiced the ticket not the actually Manager that authorized the Price Override. Example CASHIER A (no override price access) has MANAGER B (has override price access) override a price and then CASHIER A invoices the ticket, The current alert shows up like this:
"There have been 10 price overrides performed by CASHIER A at the D1 store today."
This is misleading as MANAGER B performed the price override and not CASHIER A.
Also we could use more details about the override:
The idea is that someone with authorization to approve Price Overrides would…
3 votesThank you for your suggestion.
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Non-reconciled drawers alert
We want to get an alert at the end of the day if a drawer has not been reconciled.
9 votesThank you for your suggestion.
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Excessive No Sales Thresh hold
The time buffer should be shortened for to 5 minutes or less in order to notify parties in a more timely manner. I have been told that the current buffer that scans for these changes is 15 minutes. Our stores have a No "No Sale" policy so this button is more or less of an "Emergency Open" button in an event there is a reason a Cashier needs to Open the Drawer for an Emergency, Certain parties will be notified there is an issue at that Register.
4 votesThank you for your suggestion.
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Notify sales reps when they are listed on a ticket and/or order
We need an alert that will notify our sales reps when they are listed on a ticket and/or order. Currently we have to remember to go out of POS and into view open orders to email these tickets and orders. This would save us time and we wouldn't have to think about it!
7 votesThank you for your suggestion.
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Time Card Receipts
I would like to see a Receipt printed when employees clock in and out Using CounterPoint. This would help tremendously with the confusion and corrections that are having to be monitored daily by the management staff, as well as helping employees manage their breaks and down time more effectively
5 votesAdminAnonymous (Admin, CounterPoint) responded
Are you requesting an alert to be triggered each time an employee clocks in and out of Counterpoint? If not, than this is a Counterpoint request and needs to be logged under the Counterpoint forum. Thanks.
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Before/After Close Alert
Allow the choice of what time frame before/after store hours we want alerts. Sometimes people get in early or stay late to do normal things in the system.
5 votes -
How much money has been received in total at store at chosen intervals throughout the day.
Money received due to sales, orders, layaways, etc
5 votes -
Keyed Credit Cards
Alerts for keyed credit cards
4 votesThank you for your suggestion.
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Ticket sale alerts should include what was sold, not just a final sales number.
It would be great to see what products are actually selling. The products are listed on the customer receipt, so I would imagine there is a capability for this to be included in the alert.
4 votesThank you for your suggestion.
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Low Sell Thresh hold alert.
There should be an alert designed to trigger when an item is sold for less than a certain amount. For example We have price prompted item at our stores for certain merchandise that varies in value, of these item they should never be sold for less than $0.24. just a thought.
4 votesThank you for your suggestion.
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3 votes
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Editing Timecard
Alerts for people editing timecards (especially people editing their own timecard)
3 votesThank you for your suggestion.
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