How can we improve SmartAlerts?

Detailed Price Override Alert

Currently, this alert reports the user that invoiced the ticket not the actually Manager that authorized the Price Override. Example CASHIER A (no override price access) has MANAGER B (has override price access) override a price and then CASHIER A invoices the ticket, The current alert shows up like this:

"There have been 10 price overrides performed by CASHIER A at the D1 store today."

This is misleading as MANAGER B performed the price override and not CASHIER A.

Also we could use more details about the override:

The idea is that someone with authorization to approve Price Overrides would not abuse it.

The alert should look more like this:

Employee <MGR> applied a <25.00%> price override for item: <Callaway Big Bertha Driver> item at <6:44 PM> on ticket <#100267> at the <MAIN> store for customer <WALKIN>.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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