NCR Smart Alerts

How can we improve SmartAlerts?

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  1. Consolidated Flash Sales

    Add a Flash Sales report that's consolidated for all stores

    21 votes
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      under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Midday flash sales alert

      Same as the end of day flash sales report, just midday.

      13 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 12 votes
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          under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Return over $X

          Alerts for returns over a certain dollar amount

          12 votes
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            under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • On the Hour [or manually set interval] report with the same data as end of day flash. How much business have I done so far today!

            Managers and Owners are running a flash every hour and tracking sales to understand business patterns. An alert that can be modified to fit the business needs, every hour, every 2 hours would save time running reports and making phone calls to update executives for the days business.

            12 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Low inventory should show item description/long description not just item number

              Low inventory should show item description/long description not just item number

              11 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Is it possiable to set parameters on sale activity so that you profit is not sent to some of your subscribers

                On our Smart Alerts we have our managers getting the Sale activity at the end of the day because we want them to be able to see how their store is doing when they are not there. With them getting this they also get the Profit numbers and we would much rather them not see this.... Is there away to allow them to see end of day numbers only and not display the profit?

                10 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Detailed Price Override Alert

                  Currently, this alert reports the user that invoiced the ticket not the actually Manager that authorized the Price Override. Example CASHIER A (no override price access) has MANAGER B (has override price access) override a price and then CASHIER A invoices the ticket, The current alert shows up like this:

                  "There have been 10 price overrides performed by CASHIER A at the D1 store today."

                  This is misleading as MANAGER B performed the price override and not CASHIER A.

                  Also we could use more details about the override:

                  The idea is that someone with authorization to approve Price Overrides would…

                  9 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • VIP Customer alert

                    Build a list or add a trigger in the customer field to recognize VIP or special customers, then alert with any purchase

                    9 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Excessive No Sales Thresh hold

                      The time buffer should be shortened for to 5 minutes or less in order to notify parties in a more timely manner. I have been told that the current buffer that scans for these changes is 15 minutes. Our stores have a No "No Sale" policy so this button is more or less of an "Emergency Open" button in an event there is a reason a Cashier needs to Open the Drawer for an Emergency, Certain parties will be notified there is an issue at that Register.

                      7 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Notify sales reps when they are listed on a ticket and/or order

                        We need an alert that will notify our sales reps when they are listed on a ticket and/or order. Currently we have to remember to go out of POS and into view open orders to email these tickets and orders. This would save us time and we wouldn't have to think about it!

                        7 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Non-reconciled drawers alert

                          We want to get an alert at the end of the day if a drawer has not been reconciled.

                          7 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Time Card Receipts

                            I would like to see a Receipt printed when employees clock in and out Using CounterPoint. This would help tremendously with the confusion and corrections that are having to be monitored daily by the management staff, as well as helping employees manage their breaks and down time more effectively

                            7 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Before/After Close Alert

                              Allow the choice of what time frame before/after store hours we want alerts. Sometimes people get in early or stay late to do normal things in the system.

                              5 votes
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                                under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 5 votes
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                                  under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Keyed Credit Cards

                                  Alerts for keyed credit cards

                                  5 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ticket sale alerts should include what was sold, not just a final sales number.

                                    It would be great to see what products are actually selling. The products are listed on the customer receipt, so I would imagine there is a capability for this to be included in the alert.

                                    4 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Low Sell Thresh hold alert.

                                      There should be an alert designed to trigger when an item is sold for less than a certain amount. For example We have price prompted item at our stores for certain merchandise that varies in value, of these item they should never be sold for less than $0.24. just a thought.

                                      4 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 votes
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                                          under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Editing Timecard

                                          Alerts for people editing timecards (especially people editing their own timecard)

                                          3 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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