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Emailed the number of walk ins and total customers per day.
Be nice to see the amount of walk ins to see how many customers are being asked for their information.
2 votesThank you for your suggestion.
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2 votes
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Alert for large deposits
Along the same lines as receiving an alert for a large ticket amount it would be nice to receive an alert for large orders with deposits over a certain amount
2 votes -
alert when coupons are used and how much
alert when coupons are used and how much
2 votesThank you for your suggestion.
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I need a refund alert. The same as large sale but the opposite, I would like to know wabout a large refund.
Simple
We have alerts for large sales, I would like an alert for large refunds2 votesThank you for your suggestion.
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Payouts after hours
I would like to get an alert for payouts that are done before or after store hours.
2 votesThank you for your suggestion.
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'Flash Report' at settlement, not store close
The 'Flash Report' should be sent when the settlement and post is done, not when the store closes, based on the time set, some stores stay open till the last person is helped, maybe going beyond the 'store close' time, also, if sent at settlement, will also tell us when till was counted and posted, thanks
2 votesThank you for your suggestion.
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Drawer open alerts
I would love to get alerts if the cash drawer is opened for any reason. Two specific ways that cashiers can open the drawer without doing a no sale are by using the drawer key or by starting to do the end of day process and then cancelling it.
2 votes -
Same day returns
Alerts when same day returns occur
2 votes -
Sales by Customer Type
It would be nice to have the ability to choose what customer types sales figures are being reported at end of the day. I would like to eliminate some customer types from the report.
1 voteThank you for your suggestion.
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Purchasing and Receiving
An alert to inform if a PO has been created, and when a receiving has been entered/posted.
1 voteThank you for your suggestion.
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Adjustment Alert
would like to have an alert that notifies of an 'Adjustment', that includes the event number, cost and price of adjustment, either total adjustments for the day, or per adjustment, thanks
1 voteThank you for your suggestion. It is under review.
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When emailed for an overide attach the ticket so e can evaluate prior to contacting the sales staff.
Some businesses allow price overrides for price-matching, it would be nice to see the ticket so we can evaluate prior to contacting the sales staff.
1 voteThank you for your suggestion.
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Drawer History Alert
Similar to the Flash Report a Drawer History Alert that would show each tender breakdown. This alert could be sent early in the am the next day.
1 voteThank you for your suggestion.
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New Customer alert
Alert for when a customer is created so my A/R person can check that all the fields are filled in correctly
1 voteThank you for your suggestion. NCR Partners can now build custom alerts in your NCR Smart Alerts account. Your message has been forwarded to your partner.
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Privide users with the ability to select which fields/columns to display in alert.
With having so many retail stores, it's impossible to remember the STORE Number, which displays in the alert.
The STORE Number is in the STORE FIELD column. The alert would provide better information if it showed the actual store name, which is currenty displayed in the DESCRIPTION FIELD.
Allowing users to select which field or columns to display in alerts would provide better information. Thank you.1 voteThank you for your suggestion.
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With all alerts, making sure if its a sale alert its pulling the correct name (sales rep) rather than the name logged into the drawer.
With all alerts, making sure if its a sale alert its pulling the correct name (sales rep) rather than the name logged into the drawer.
1 voteAdminAnonymous (Admin, CounterPoint) responded
Thank you for your suggestion. The current release of Smart Alerts allows you to select Sales Rep for the following alerts: Remote Sale, Large Disc Applied, Large Price Override, Refund After/Before Close, Sale After/Before Close, and Large Sale. Please leave a comment to let us know if this is what you’re referring to. If there are other alerts that need this option please include it in your comment as well. Thank you.
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1 vote
A work item has been entered for your suggestion, though the release it will be in has not been determined. We appreciate your suggestion.
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Alert that cash drawer is open for an amount of time
Alert that a cash drawer is open for over XX (letting user set) the amount of time
1 voteThank you for your suggestion.
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Is it possible to provide an option to get low inventory alerts based on attributes
Is it possible to provide an option to get low inventory alerts based on attributes
1 vote
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