NCR Smart Alerts

NCR Smart Alerts

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How can we improve SmartAlerts?

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  1. Store hours

    Store Hours
    Have the ability to set the store hours for a business that is open past midnight but not a 24 hour store. This affects so many of the alerts that we can not currently use, sales or voids done before or after the store closes, end of day reports, drawer not activated etc.

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  2. Added/Deleted Users

    Alerts to let me know when a user is added or deleted

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Security Level Changes

    Alerts on changes to security settings in CounterPoint

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  4. Pay out over $X

    Include alerts for payouts

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  5. Separate void alerts

    • Alert whenever a completed ticket void occurs
    • Change current voided ticket alert to only include line voids
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  6. Store has opened but no one has signed in or drawer not activated are not accurate.

    I don't know what the window is - but at 10:58 today eastern time, the drawer was activated, according to drawer management. At 11:30 I received an alert that the store was open but drawer not activated. Just changed yesterday from store open but no one signed in to drawer activated, thinking it would help on the inaccurate alerts - but did not. Seems like if they activate BEFORE open time - it's not recognized. Their first sale was at 11:37, so nothing happened between opening (at 11 am with activation at 10:58) and the first sale at 11:37. Is…

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  7. Admin has the ability to choose how many times the low inventory alert will repeat before it's resto

    cked

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  8. "Large Sale" alert for Orders

    I am only alerted to Orders when they are processed out of the order management que, which converts it to a ticket. However, I would like to be alert when the sales person takes and accepts payment for the order.

    Moreover, my alerts show me who processed the order since I have it set to EmployeeID. I have changed it to SalesRep. Will this show me who took the order or the SalesRep on the customer file? Because it may be different for a repeat customer.

    1 vote
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