As campaigns and emails that have been sent cannot be deleted currently, there should be a way to archive obsolete campaigns. This is a basic feature in most email marketing providers and it is very cumbersome to have to sort through years worth of old campaigns.

We very often include more than one special offer in a single email but Customer Connect only allows us to track redemptions for a single discount code for each email. We would like the ability to enter more than one discount code for each email.

When a scheduled email that is reoccurring is using a segment then it should let you know it is being used when clicking on the same segment under a different email. That way if changes to the segment are made you will know if it will effect another scheduled email that is using it. Make sense?

If the contact segments (and quantities) were displayed on the Send tab, as a confirmation, this would prevent me from accidentally sending emails to the wrong segments. Sometimes I hop to the Edit Content tab and forget to select specific segments to receive certain emails before sending out.

It's great that there are Facebook & Twitter icons to list our addresses, but I'd also like the same for Instagram & our website blog.

The Opt-in confirmation email and the page that directs customers to check their inbox for the confirmation email needs to be customizable. Only very limited editing is available for the opt-in email, but no graphics or font modifications.

The page that they are sent to when hitting the Confirm Subscription button is not editable at all and says "You will soon be receiving newsletters from xyz company". But newsletters is not our focus and we should be able to customize that message.

Would like to have a way to survey or get some type of feedback from customers who unsubscribe. This would help us to know if we are sending too much or mis-targeted email to our customers.

We like to send out coupons based on our customers year-to-date spending. There is no segment for this, only ytd percentile.

Be able to customize the fields and requirements to opt in to our email database.

Utilizing segment options such as store, product category, province as a specifically described and required field.

As of now there is not only no branding to our email sign up, deterring our customers, but also incomplete data collected.

Provide customer service by answering your phone when customers need help. I have never been able to talk to anyone.

I would like to be able to organize my segments using a folder tree structure. Say I have 40 segments, I could put them in 4 folders, grouping similar segments. It would speed things up quite a bit!

It would be nice to be able to upload a document say a pdf publisher document into the body. We could still have our regular banner at the top then dont have to worry about all the formatting issues that come along with this program. My emails all look normal in preview and in the test then they are formatted and skewed when the group email goes out.

There isn't a preview for the text version of the email. When a test email is sent the text version is often very different than what is in the editor.

We need to be able to create a segment based on a date range of purchases. For instance, we would like to create a segment of all customers who purchased anything from a particular store from January 2011 through June 2011.

Everytime we send out a new email blast, we use a lot of the same content to promote ongoing promotions. It would be wonderful if I could start with the last email..........and be able to pick a new graphic for the top. I like all the graphic choices you provide and this would be a HUGE time saver. Right now I have to pick a graphic and then cut and paste all the old material I want to include in the new email.

It would be nice if a space could be added to write a note when sending a test email. I send a test of our newsletters to the owner to approve and it would be nice to add a note from time to time.