NCR Customer Connect

NCR Customer Connect

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  1. Opt-ins from different websites within the same business should be automatically separated to allow for targeted marketing

    4 votes
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  2. New features to search by customer history are good, but need exclusionary terms as well as inclusionary terms for the contain segment.

    1 vote
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  3. Everytime we send out a new email blast, we use a lot of the same content to promote ongoing promotions. It would be wonderful if I could start with the last email..........and be able to pick a new graphic for the top. I like all the graphic choices you provide and this would be a HUGE time saver. Right now I have to pick a graphic and then cut and paste all the old material I want to include in the new email.

    2 votes
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  4. It would be very helpful if a column could be added to the generic format spreadsheet for CP Customer Number!

    1 vote
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  5. We need to be able to set top, bottom, and side margins in each section/block in an email. The text now runs up against the sides by default. I've found no way to set margins in the new editor, but can do it by adding the appropriate Style in the appropriate Tag in HTML.

    1 vote
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  6. Images should be sorted by default in descending order by date, keeping the newest images on the first page of every folder, and keeping the older images on subsequent pages.

    3 votes
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  7. We need to be able to create a segment based on a date range of purchases. For instance, we would like to create a segment of all customers who purchased anything from a particular store from January 2011 through June 2011.

    2 votes
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  8. http://www.youtube.com/watch?feature=player_embedded&v=Z4m1Ddp52lg

    This video shows after we send out a campaign and somebody likes us on Facebook, a special offer coupon will pop up. Can we get something like this?

    14 votes
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  9. In the body of the email, there's a thin black line around the border of the email. Can we ditch that?

    3 votes
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  10. Please give us the ability to add new contacts directly into Customer Connect. This should also provide us the ability to select which segment to associate them with. The import only system is entirely to slow and tedious. Also, if you could speed up the "scrubber"!

    11 votes
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  11. There isn't a preview for the text version of the email. When a test email is sent the text version is often very different than what is in the editor.

    2 votes
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  12. It would be nice to have the "Your Logo" template selection as a fixed option on the first page of the template library.

    1 vote
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  13. We would like to be able to use the Salutation field from CounterPoint customer records in CustomerConnect - as a segment option and as a variable within email content.

    3 votes
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  14. We would like to receive an email notifying us when our CounterPoint data stops uploading to CustomerConnect. We do not always log in to CustomerConnect every day because we've got recurring emails set up and they are working just fine - and any other emails we send out are only sent a few times per month. So we don't log in every day.

    1 vote
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  15. We would like to be able to use the banner sections you have - great graphics - but would like to be able to put them anywhere we want within the template and not be restricted to having them at the very top.

    1 vote
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  16. We would like to be able to use Profile Code fields in the barcode within the email content.

    1 vote
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  17. We need to be able to create a segment on Step 4 using a range of Zip/Postal Codes - in addition to being able to select individual codes

    23 votes
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  18. The "AND" and "OR" are great for combining segment criteria, but we also need "NOT" so that we can take customers out of a segment. We might want to advertise an item to customers who bought something from the same category, but not if they've already bought that item. Right now, there's a couple of long workarounds that could easily be dealt with by allowing "NOT" and "XOR" (exclusive OR) operators.

    28 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Browsing the uploaded images in your CC account seems a natural to me.

    The existing image box for columns does not alow URL and description tags. This makes them much less useful.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Item attributes typically store valuable information about items. Brand is frequently stored in these codes. Being able to segment gives the user greater flexibility to mark based on the item attributes. Especially helpful for apparel and VERY helpful for the green industry.

    5 votes
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