NCR Customer Connect

How can we improve NCR Customer Connect?

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  1. Not Good - sender is "CustomerConnect@RadiantRetailApps.com"

    We really want the email to come from our domain. We build the trust with our customers in our stores with our brand, and we strongly feel our customers expect to see an email from us, not our POS solution.

    We are afraid we are losing contacts because of this.

    58 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Enable responsively designed emails.

      Emails are being opened to a large extent on mobile phones with screens as small as 2.25" across and need to be readable at this scale. The top ESPs allow for responsive design.

      13 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • 4 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • segments

          We like to send out coupons based on our customers year-to-date spending. There is no segment for this, only ytd percentile.

          3 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Message Composer Using Body Segments

            Sections of a message body should be targetable to specific segments. When the user sets up a message, he or she could target everybody with a basic theme that everybody receives, and then add a section that only customers in a specific region see. This would allow something like this:

            1.) Message Header/Logo (everybody sees this)
            2.) Subject Line (everybody sees this)
            3.) Hello Customer Name (everybody sees this)
            4.) Basic Message (everybody sees this)
            5.) Coupon for Customers from Georgia (targeted to one segment)
            6.) Coupon for Customers from Nevada (targeted to a different segment)
            7.) Coupon for Customers…

            3 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Customize Customer Email Sign Up Link

              Be able to customize the fields and requirements to opt in to our email database.

              Utilizing segment options such as store, product category, province as a specifically described and required field.

              As of now there is not only no branding to our email sign up, deterring our customers, but also incomplete data collected.

              3 votes
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                planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Be use CustomerConnect to send emails to A/R customers that are past due.

                I would like to use CustomerConnect to set up automatic emails to my A/R customers that are past due. Is this possible?

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Automatically sort customers by size purchased

                  I have a clothing retail outlet, it would be a unique feature if there was an option to sort customers automatically into the size categories so we can target our customer according to the existing inventory levels.

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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