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← NCR Customer Connect

How can we improve NCR Customer Connect?

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NCR Customer Connect

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  • CounterPoint

Update Counterpoint from CustomerConnect when customers have Opted-Out

When customers opt out via CustomerConnect, the Counterpoint email field still contains the email address, and the market field is still set to "Y". CustomerConnect should update at least the market field to "N". We currently send mailings to customers in CP who do not get CC emailings, and currently I cannot rely on the CP data being correct.

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Holly in Buffalo, NY shared this idea  ·  February 16, 2012  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
completed  ·  AdminHosted Apps Project Manager (Hosted Apps Project Manager, CounterPoint) responded  ·  June 27, 2014

This feature was delivered in release 2.13 on June 4, 2014.

Show previous admin responses (2)
started  ·  AdminHosted Apps Project Manager (Hosted Apps Project Manager, CounterPoint) responded  ·  July 08, 2013
under review  ·  AdminHosted Apps Project Manager (Hosted Apps Project Manager, CounterPoint) responded  ·  February 29, 2012

Thank you for your suggestion.

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