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← CounterPoint and Related Products Feedback & Ideas

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  1. Insert Products in to email

    1 vote
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Edit…  ·  Delete…  ·  Admin →
    elaina duffy shared this idea  ·  April 27, 2016

  2. Unsubscribe from Lists

    1 vote
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Edit…  ·  Delete…  ·  Admin →
    elaina duffy shared this idea  ·  April 26, 2016

  3. Display the time that an email blast went out so that we can track what the best days/times to send emails out to our database are!

    2 votes
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminPhilip.Looney (Admin, CounterPoint) responded

    Thank you for the suggestion. We will review and see what reporting we can best provide for this.

    elaina duffy supported this idea  ·  April 26, 2016

  4. It would be nice if a space could be added to write a note when sending the test email.

    2 votes
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Thank you for your response.

    elaina duffy supported this idea  ·  April 26, 2016

  5. Segment based on purchase date range

    2 votes
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Thank you for your suggestion.

    elaina duffy supported this idea  ·  April 26, 2016

  6. Segment by Item Attributes and Profile codes

    5 votes
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Segmenting my profile codes is available today, but I have submitted a request for us to do segmenting by item attributes. Thank you for your suggestion.

    elaina duffy supported this idea  ·  April 26, 2016

  7. Add Support for Contact movement between lists.

    3 votes
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Thank you for your suggestion.

    elaina duffy supported this idea  ·  April 26, 2016

  8. Segment: 1 purchase in last 6 months

    3 votes
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    under review  ·  1 comment  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    elaina duffy supported this idea  ·  April 26, 2016

  9. Additional Email List Filters

    4 votes
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    1 comment  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Thank you for your response. This item is under review.

    elaina duffy supported this idea  ·  April 26, 2016

  10. Have Google Analytics be able to track all emails and sign ups.

    4 votes
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    planned  ·  AdminPhilip.Looney (Admin, CounterPoint) responded

    Hi Benjamin -

    Thank you for the suggestion. We have this feature on our road map with plans to release the feature this year.

    elaina duffy supported this idea  ·  April 26, 2016

  11. Email Guests who have or have not used coupon sent in a previous email.

    8 votes
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    1 comment  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Thank you for your suggestion

    elaina duffy supported this idea  ·  April 26, 2016

  12. Allow for A/B Testing of emails.

    21 votes
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    1 comment  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Thank you for your suggestion.

    elaina duffy supported this idea  ·  April 26, 2016

  13. Send email by amount of money spent in x number of days.

    19 votes
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    under review  ·  0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    elaina duffy supported this idea  ·  April 26, 2016

  14. Print Only the Coupon in the Email

    23 votes
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    1 comment  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Thank you for your suggestion.

    elaina duffy supported this idea  ·  April 26, 2016

  15. Need the ability to see who has NOT opened emails

    26 votes
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    under review  ·  3 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    elaina duffy supported this idea  ·  April 26, 2016

  16. Send a "Thank You" email as soon as a customer signs up

    47 votes
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    This item is under review. Thank you for your suggestion.

    elaina duffy supported this idea  ·  April 26, 2016

  17. Restrict purchases to recipients who opened mail or clicked

    49 votes
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    under review  ·  1 comment  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    elaina duffy supported this idea  ·  April 26, 2016

  18. Unique Coupons for Customers

    80 votes
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    9 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    CustomerConnect plans to implement this feature, but we need CounterPoint to add this functionality first. When CounterPoint can generate unique coupon codes per customer, CustomerConnect will likely add this feature in their next release. As of today, this capability is on the CounterPoint team’s radar but is not on a release schedule.

    elaina duffy supported this idea  ·  April 26, 2016

  19. Segment by Store Purchased From

    21 votes
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    0 comments  ·  NCR Customer Connect  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAnonymous (Admin, CounterPoint) responded

    Thank you for your suggestion

    elaina duffy supported this idea  ·  April 26, 2016

  20. Allow shoppers to see in-store Counterpoint purchases in their online account

    48 votes
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    0 comments  ·  NCR Retail Online  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    planned  ·  NCR Retail Online Product Manager responded

    This feature is on our roadmap for a future release.

    elaina duffy supported this idea  ·  April 26, 2016
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